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FAQ

The Basics

Does Dealo offer Group Buying?
Yes. Dealo offers Group Buying made famous by Groupon. Dealo's Group Buying features include diplays of tipping pionts, discounts, quantity and time remaining.
What is a tipping point?
The tipping point is the amount of purchases needed in a Group Buying Deal in order to activate the offer.
What happens if a Group Buying deal doesn't tip?
If the deal does not tip, Dealo ends the deal and you can begin a new Group Buying Deal, Daily Deal, or One Deal at a Time Deal.
Why Daily Deals and One Deal at a Time Deals?
By offering single item, limited deals you can capture the attention of your most dedicated customers and move closeout inventory while creating excitement about your brand. Made popular by the Home Shopping Network show our parents watched, the Daily Deal and One Deal at a Time marketing model was proven long before the introduction to eCommerce via popular sites like Woot.com and Whiskeymilitia.com. By blending the HSN model with eCommerce, mCommerce and social tools, Dealo creates a constant, value added interaction between you and your customers.
Are Daily Deals and One Deal at a Time Deals proven business models?
Don't believe us? Check out what people had to say about the two business models.
  • October of 2010, Bargain-hungry shoppers are hooked. "Daily deals" websites including Groupon, LivingSocial and Screamin Daily Deals have attracted millions of users, a lot of them young, urban and tech-savvy. Many say they love the excitement of waking up in the morning, checking the latest deal online and deliberating with friends on Facebook or Twitter about whether to buy — all while the clock ticks down.
    "It's totally addictive," said Yi Zhang, a 24-year-old from West Los Angeles who has spent more than $1,000 on dozens of Daily Deals in the last year. "Sometimes I press refresh at midnight if I'm awake."
  • In August 2009, Backcountry.com’s Chief Marketing Office, Dustin Robertson, was interviewed by Transworld Business and asked, "What percentage of your business is made up of ODAT sales?" Dustin responded, "ODAT is about 25 percent of our gross revenue."
  • In August 2009, Backcountry.com’s Chief Marketing Office, Dustin Robertson, was interviewed by Transworld Business, and asked "What percentage of your business is made up of ODAT sales?" Dustin responded "ODAT is about 25 percent of our gross revenue."

    In March 2009, Outside magazine wrote that “Having sold more than 10,000 avalanche beacons, Backcountry now employs 940 people, stocks more than 35,000 products, and is on track to rake in $300 million in sales this year, recession be damned.”

    Oh, snap! Based on that information, it sounds like Backcountry.com may be generating about $75 million a year in revenue, from ODAT sales. That’s awesome, and a great testimonial to the “One Deal at a Time” business model.

    By the way, Backcountry.com DOES NOT use Dealo. Backcountry.com DOES NOT endorse Dealo. Backcountry.com IS NOT affiliated with Dealo. Backcountry.com DOES NOT have a relationship or partnership with Dealo.

    We just love to brag about data like this, to exemplify the success of the “One Deal at a Time” business model, in general. Way to go Backcountry! (Dustin, email us, we’d love for you guys to consider using Dealo!)
What’s the difference between a Daily Deal and a One Deal at a Time deal?
The difference between the two is simple, Daily Deal last one day while One Deal at a Time deals last as long as you want.
How long can my deals last?
Your Deal can last as long as you want or as short as you want.
Do I need a separate, regular ecommerce site?
No, your Dealo site includes a complete shopping cart and does not require you operate a separate eCommerce site. Many customers choose to compliment their existing eCommerce site, Amazon store, or eBay store with a Dealo site showcasing special deals. Dealo is built to support every stage of business, including the initial steps of launching your first independent website.

Setup & Customization

Can my store run Group Buying deals, Daily Deals and One Deal at a Time Deals?
Yup!!! Your Dealo store can run all three.
Example: You can run a Group Buying Deal first, then a Daily Deal.
How do I manage all these single deals?
Managing your deals is easy when utilizing the administrative console of your Dealo site. From anywhere with an internet connection you can add product deals to your deal queue. On the fly, you can easily start a deal, stop a deal, or change the order your deals will show. Once you’ve filled the queue you can also simply let the deals run. Our system will manage the time each deal runs, the inventory of each item, and the order that deals are shown. You have all the flexibility you want in one easy console.
Can I make my Dealo site look like my main eCommerce site?
Yes. For example, if your domain is example.com and you want to use a subdomain of store or www, you would need to add a CNAME record of store or www to your example.com domain. Then, you can add store.example.com or www.example.com as a Dealo.com custom domain. Within your administration settings you have the ability to change many of the design features of your DEALO site. You will be able to change colors, text, help pages, email templates, and much more. We realize the importance of maintaining the consistency of your brand and have provided the tools to help you create a seamless connection with your existing site’s look and feel.
What do I need in order to start selling?
The minimum requirements to get your store going are few. You will need to setup at least one payment option, like PayPal. You will need to setup at least one shipping option such as “standard ground”. Lastly, of course, you will need a product to sell. A store can be up with a product available to sell in as little as five minutes.
Can I use my own domain name with my shop?
Yes. Once your Dealo site is setup you will have the option to run your site on your own custom domain, as a sub-domain on Dealo.com, or as a sub-domain to your domain. The flexibility is there, the choice is yours.
Do I need to be a designer to change the look of my site?
No. The design customization tools we provide require no special designer skills. If you can change fonts and colors in email, you can change the design of your Dealo store.
Do I have to integrate Google Analytics or Chartbeat with my Dealo store?
Nope. Dealo does not require users to add any of the two analytic tools, however the tools help users measure ROI, stay up to date and keep their store organized.

Mobile & Community

Why do you focus so much on mobile and community?
Mobile commerce allows you to connect with your customer on their terms, any time, anywhere, using the tools most comfortable to them. This on-demand, customer centric interaction removes "friction" between you and your customer. This frictionless model is priceless to retailers. If you don’t want to take our word for it, check out what some others are saying:
eBay CEO touts m-commerce, predicts half a billion dollars in mobile sales
Many consumers would welcome mobile alerts of nearby deals, survey says
Mobile commerce has arrived
Number of consumers accessing the mobile web surges 34%, Nielsen says
Mobile milestone: Number of m-commerce sites and apps tops 100
Smartphone Sales To Beat PC Sales By 2011
Do I need to have a Facebook and Twitter account?
If you would like to take advantage of the social web tools we offer you will need to have a Facebook and/or Twitter account for your business. Heck, you should have one anyway. With our tools you will be able to easily engage your audience via the latest social web contact points.
What is Facebook Connect?
Facebook Connect enables customers who already have Facebook accounts to register with your Dealo site quickly and easily. Facebook Connect also allows users to share their purchases with their friends on Facebook. Their friends are then able to engage with your website through these posts increasing traffic and engagement with your Dealo website.

Orders & Shipment

What do I do when I get an order?
Sound the siren, of course! After the celebration and before your customer begins to wonder where their item is, ship their order. Your administrative console will allow you to easily view your orders, update the status of each order, and add a tracking number to each order you ship. For more sophisticated shipping integrations, you will also be able to export the details of your orders to a common file format.
Can I customize how I charge for shipping?
Yes. There is no limit to the number or type of shipping methods you can offer, or what you charge for each. Whether your items are small and travel nicely in a USPS envelope or large and need a pallet, we’ve got you covered.
Can I collect sales tax in the shopping cart?
Yes. You can choose to incorporate sales tax in your product price, collect a flat sales tax rate on all orders, or choose a sales tax rate state by state.
Can I get Dealo orders into my primary order management system?
Yes. You can easily export order information in a common file format for import into your order management system.

Payment

What methods of payment can my customers use?
Depending on which payment processors you setup, your customers can choose to use any major credit card or PayPal.

Your Account

Is Dealo really free?
Yes. You may be asking yourself, “Why?” Our initial, off the cuff, response would likely be something like, "So that you can keep on paying your mortgage!" But, there’s more to it than that. We started developing “One Deal at a Time” store so that we could easily create and manage ODATs for ourselves in an efficient and scalable manner, and quickly realized that there is value in offering an on demand software as a service to others. In recognizing the opportunity that a Dealo could create for everyone, we decided to offer Dealo as a service. Since the Dealo team is made up of people that are not only actively working in ecommerce, but are also zealous about the industry, we really want to know what the community is looking for in this product and your opinions of Dealo, thus far.